Matt, we just wanted to let you know that we are absolutely delighted with the new bench seat on our Ballistic. In fact we are delighted with the boat as a whole, as well as everything that JBT Marine have done to accommodate us, making the whole buying experience a good one.
We have also just had a fantastic day out on the water with Angus of Seasmart, who not only did a terrific job in putting us through the level 2 course, but also very ably demonstrated what the 6.5m is fully capable of, re-affirming our decision to buy a Ballistic. A great after-sales tool!
I just wanted to let you know, that since we have purchased our 6.5m rib, we have been out in all conditions in the Solent, and I cannot express enough how happy we are, the handling even in the roughest conditions has surpassed all our expectations. The boat has been designed so well, and is just perfect to fulfil all the family’s needs.
I have been boating for a number of years with various cruisers over 40 ft, but my family and I wanted to try something more exciting and decided that a RIB was the way to go. I went to several RIB suppliers and brokers but I found Jason’s no nonsense approach refreshing, with no high handed pressure sell. I decided on a Ballistic RIB as the write-ups sounded impressive, after sea trialling both the 6.5m and the 7.8m versions I wasn’t disappointed! I settled on the 7.8m with a 250hp Evinrude as the ride felt better to me and would be more comfortable for the whole family. Jason even modified the bench seat to accommodate my daughter with special needs. Justin ran the Power Boat Level 2 course which he made great fun and very useful, navigating at 50 knots is a whole new experience! Beverley offers a great after-sales service and seems to keep the boys in line, which is no mean feat!
I can’t say enough about this RIB, I have been in some moderate/rough seas already and the old adage ‘you will give up before the RIB does’ really applies with this RIB, she just loves the rougher weather; I am amazed at the performance and handling, particularly of the Evinrude engine, it’s a monster but so easy to handle around the marina and such great fun in open water! I feel very safe taking out the whole family and if we get caught out in difficult seas, bar me being stupid, I feel confident she will get us home safely.
Rob Holder, Hemel Hempstead, December 2007
The Ballistic 5.5 story so far
Picked it up from Justin at Gunwharf in February and returned to river Hamble via Cowes
Have been out just about every weekend since in all weathers and sea conditions
Swanage to the west and down to Chichester Harbour in the opposite direction plus lapping the Isle of Wight in some ‘interesting’ sea conditions
Have an excursion to Exmouth planned plus a trip to France in convoy with another boat
When I spoke to Jason prior to buying he said that we would find our limits well before the boat would …. correct
Top feature … the picnic table …. worst feature …. the current cost of unleaded petrol…
The above is from our customer Terry Lowe.
Many thanks to all at JBT for their recent help in selling my RIB. I originally bought the boat from them in 2004. The purchase was straight forward and both Jason and Jonny provided excellent advice as to the best boat for me.
When it came to a change, I decided to approach the team once again, this time to sell the boat. Jason and Beverley could not have been more helpful. Not only did they manage to sell the boat in under a week, but also were very helpful in arranging delivery from Cornwall to their base in Emsworth. They also managed to achieve an excellent price without any of the hassle of selling her privately.
I would recommend JBT to anyone wanting to buy or sell a RIB – many thanks
We bought a Ballistic 5.5m RIB in March 2006 from JBT. We have had fantastic fun on the Solent visiting beaches and marinas. Early this year the RIB developed a fault with the petrol tank. JBT investigated and identified the cause of the fault. Because of the inconvenience, they replaced our boat with a 2007 model at no expense to us. For us, JBT kept to the word of their “Customer Charter” – their after sales support is excellent. We have had a great summer using a great rib.
P & J Smith, Portsmouth
To all at JBT
I would like to thank you all for the fantastic service you have provided, from test driving a Ballistic RIB with Jason, through the purchase and collection, to the after-care, which was exemplary. Our 6.5M, 200hp Evinrude, which we have imaginatively named “Go Ballistic” is amazing and has given our family and friends hours of fun this summer. I would not hesitate to recommend either the boat or JBT to anyone. A BIG THANK YOU!
Earlier this year I acquired a Ballistic 6.5m RIB from JBT Marine. I had sold my last boat, a Ribeye 7.5 the previous year and was looking for a replacement. I needed a boat that would be quick, fun, safe, suitable for watersports and with a quality build. I met Jason who offered no nonsense advice in a forthright fashion! I soon understood why! The product quality and standard specification excels in all regards and, in my opinion, puts to shame similar boats that have a far higher price tag. From safe family cruising to wave jumping, this boat handles in an exemplary fashion. The few teething problems understandably associated with a brand new “out of the wrapper” boat were dealt with in a timely and efficient manner. All in all, this is a 5 star product delivered by a 5 star team. I have recommended the Ballistic RIB to several friends and will continue to do so. Many thanks to JBT for steering me in the right direction and for the superb aftersales service.
Jason Parker, Portsmouth
It’s not often these days that you receive a service which surpasses your expectations. But the efficiency, and speed, with which you looked after us when we recently needed a repair to our boat (damaged prop and tube) did just that. You immediately returned our voicemail message (left with your paging service) at 8.30 on a Sunday morning, you collected the boat from the IOW on the Monday morning, brought it back to the mainland, arranged for the repairs, and had it back on our mooring within 5 days – in time for us to enjoy the next sunny weekend on the Solent. And all of this at an extremely busy time for you! Nothing seemed to be a problem to you, which was extremely re-assuring to us, and for which we are very grateful.
S. Cobb, Isle of Wight
You are welcome to tell any prospective buyers that your product is fantastic and your service superb. I don’t know how I have survived this long without one.
Anonymous 6.5m Ballistic Owner
A huge thank you for all your hard work and superb organisation over the last two weeks preparing our rib, we are thrilled with the end result. We have just had two brilliant days afloat. In 25 years of boating those 2 days have been quite simply the best, absolutely exhilarating, please pass on our thanks to the whole team at JBT. Thank you very much for the jackets, we all looked very smart in Brighton Marina. Thank you all for a job well done.
Keith and the Winchester family
My first impression of JBT Marine as a prospective customer was the quality of their product. A broad portfolio of new and used RIBs were available to view and their premier stock, the Ballistic Range, definitely fulfills the needs of a demanding and discerning client. The sleek lines, high specification equipment and exhilarating performance comes at a price, but no-one should expect to acquire such an asset for a minimal outlay. The Ballistic RIBs are definitely value for money.
The JBT experience does not start and stop at the product range. The attention paid to customers by all staff is excellent. Right from the first introduction you are made to feel that you are important to them and attention is paid to every detail that is important to you. They are prepared to be available to suit the customers time schedule, including weekends and holidays. There is no discussion of the boats available until they properly understand your real needs, expressed or not! As options are reviewed, you are gently guided to the preference that most matches your needs and may even be steered away from a less suitable, although probably more expensive, alternative.
Taking Sea Trials under the guidance and support of JBT staff is a delight; attention is paid to the comfort of all participants and the whole experience is accompanied by an informative dialogue. At no time is there any pressure selling; the product quality and professional service of JBT Marine removes the need for such business practices. The post-purchase experience continues with the same theme …… at each stage the customer is talked through all the intricacies of his or her new boat and is taken through a tutored sea trip to ensure competence and safety at the helm. Delivery handover is equally efficient, with road-ready preparedness, organised documentation and the hassle of warranty registration already sorted.
Overall, to deal with JBT Marine means to buy from a company that has a first-rate product where nothing is too much trouble if it is important to the customer and attention is paid to every detail. There is no doubt that I shall be coming back!