We bought a Ballistic 5.5m RIB in March 2006 from JBT. We have had fantastic fun on the Solent visiting beaches and marinas. Early this year the RIB developed a fault with the petrol tank. JBT investigated and identified the cause of the fault. Because of the inconvenience, they replaced our boat with a 2007 model at no expense to us. For us, JBT kept to the word of their “Customer Charter” – their after sales support is excellent. We have had a great summer using a great rib.