JBT Marine Brokers: What people say about us
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| December 2007 |
"I have been boating for a number of years with various cruisers over 40 Ft but my family and I wanted to try something more exciting and decided that a RIB was the way to go. I went to several RIB suppliers and brokers but I found Jason's no nonsense approach refreshing with no high handed pressure sell. I decided on a Ballistic RIB as the write ups sounded impressive, after sea trialing both the 6.5m and the 7.8m versions I wasn't disappointed! I settled on the 7.8m with a 250hp Evinrude as the ride felt better to me and would be more comfortable for the whole family. Jason even modified the bench seat to accommodate my daughter with special needs. Justin ran the Power Boat Level 2 course which he made great fun and very useful, navigating at 50 knots is a whole new experience! Beverley offers a great after sales service and seems to keep the boys in line, which is no mean feet!
I can't say enough about this RIB, I have been in some moderate/rough seas already and the old adage you will give up before the RIB does really applies with this RIB she just loves the rougher weather, I am amazed at the performance and handling particularly of the Evinrude engine, it’s a monster but so easy to handle around the marina and such great fun in open water! I feel very safe taking out the whole family and if we get caught out in difficult seas, bar me being stupid, I feel confident she will get us home safely
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| Rob Holder, Hemel Hempstead |
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| September 2007 |
| "We bought a Ballistic 5.5m RIB in March 2006 from JBT. We have had fantastic fun on the Solent visiting beaches and marinas. Early this year the RIB developed a fault with the petrol tank. JBT investigated and identified the cause of the fault. Because of the inconvenience, they replaced our boat with a 2007 model at no expense to us. For us, JBT kept to the word of their "Customer Charter" - their after sales support is excellent. We have had a great summer using a great rib.
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| P & J Smith, Portsmouth |
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| September 2007 |
"To all at JBT
I would like to thank you all for the fantastic service you have provided, from test driving a Ballistic RIB with Jason, through the purchase and collection, to the after-care, which was exemplary. Our 6.5M, 200hp Evinrude, which we have imaginatively named "Go Ballistic" is amazing and has given our family and friends hours of fun this summer. I would not hesitate to recommend either the boat or JBT to anyone. A BIG THANK YOU!" |
| Clare Revitt |
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| August 2007 |
| "Earlier this year I acquired a Ballistic 6.5m RIB from JBT Marine. I had sold my last boat, a Ribeye 7.5 the previous year and was looking for a replacement. I needed a boat that would be quick, fun, safe, suitable for watersports and with a quality build. I met Jason who offered no nonsense advice in a forthright fashion! I soon understood why! The product quality and standard specification excels in all regards and, in my opinion, puts to shame similar boats that have a far higher price tag. From safe family cruising to wave jumping, this boat handles in an exemplary fashion. The few teething problems understandably associated with a brand new "out of the wrapper" boat were dealt with in a timely and efficient manner. All in all, this is a 5 star product delivered by a 5 star team. I have recommended the Ballistic RIB to several friends and will continue to do so. Many thanks to JBT for steering me in the right direction and for the superb aftersales service." |
| Jason Parker, Portsmouth |
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| June 2006 |
| "It’s not often these days that you receive a service which surpasses your expectations. But the efficiency, and speed, with which you looked after us when we recently needed a repair to our boat (damaged prop and tube) did just that. You immediately returned our voicemail message (left with your paging service) at 8.30 on a Sunday morning, you collected the boat from the IOW on the Monday morning, brought it back to the mainland, arranged for the repairs, and had it back on our mooring within 5 days – in time for us to enjoy the next sunny weekend on the Solent. And all of this at an extremely busy time for you! Nothing seemed to be a problem to you, which was extremely re-assuring to us, and for which we are very grateful." |
| S. Cobb, Isle of Wight |
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| May 2006 |
| You are welcome to tell any prospective buyers that your product is fantastic and your service superb. I don't know how I have survived this long without one. |
| Anonymous 6.5m Ballistic Owner |
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| May 2006 |
Dear Louise
A huge thank you for all your hard work and superb organisation over the last two weeks preparing our rib, we are thrilled with the end result. We have just had two brilliant days afloat. In 25 years of boating those 2 days have been quite simply the best, absolutely exhilarating, please pass on our thanks to the whole team at JBT. Thank you very much for the jackets, we all looked very smart in Brighton Marina. Thank you all for a job well done. |
| Keith and the Winchester family |
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| March 2006 |
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My first impression of JBT Marine as a prospective customer was
the quality of their product. A broad portfolio of new and used
RIBs were available to view and their premier stock, the Ballistic
Range, definitely fulfills the needs of a demanding and discerning
client. The sleek lines, high specification equipment and exhilarating
performance comes at a price, but no-one should expect to acquire
such an asset for a minimal outlay. The Ballistic RIBs are definitely
value for money.
The JBT experience does not start and stop at the product range.
The attention paid to customers by all staff is excellent. Right
from the first introduction you are made to feel that you are important
to them and attention is paid to every detail that is important
to you. They are prepared to be available to suit the customers
time schedule, including weekends and holidays. There is no discussion
of the boats available until they properly understand your real
needs, expressed or not! As options are reviewed, you are gently
guided to the preference that most matches your needs and may even
be steered away from a less suitable, although probably more expensive,
alternative.
Taking Sea Trials under the guidance and support of JBT staff is
a delight; attention is paid to the comfort of all participants
and the whole experience is accompanied by an informative dialogue.
At no time is there any pressure selling; the product quality
and professional service of JBT Marine removes the need for such
business practices. The post-purchase experience continues with
the same theme ...... at each stage the customer is talked through
all the intricacies of his or her new boat and is taken through
a tutored sea trip to ensure competence and safety at the helm.
Delivery handover is equally efficient, with road-ready preparedness,
organised documentation and the hassle of warranty registration
already sorted.
Overall, to deal with JBT Marine means to buy from a company that
has a first-rate product where nothing is too much trouble if it
is important to the customer and attention is paid to every detail.
There is no doubt that I shall be coming back!
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| Colin Lewis |
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| JBT were extremely knowledgeable, friendly and efficient. They gave good advice and took an interest not only in my purchase but also the suitability and safety - even insisting they accompany me on my maiden voyage. I would not hesitate to recommend them to anyone and I would certainly deal with them again! |
| Andrew Patrick |
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| September 2005 |
| I started my RIB search at JBT, but after seeing the
boat I wanted I thought that I could do better by buying privately
- thus started 4 weekends of numerous visits to see boats in varying
states of disrepair, taking with me a frustrated family as we drove
around most of Sussex and Hampshire in vain. The boats we saw were
sometimes cheaper but none were significantly cheaper to off set
the concern I had about these boats histories, either the engine
or hull. I ended up back at JBT where I wish I had stayed in the first place and saved gallons of fuel and a grumpy family. The service I received at JBT as I made my choice was second to none. The team were friendly, incredibly helpful and were determined to make sure that we got the boat that would do what we wanted. A very pleasurable buying experience - superb advice, great delivery and after sales. I would certainly recommend my friends visit JBT before starting any RIB search. |
| Paddy Mirams, West Sussex |
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| August 2005 |
I am just writing to say thank you very much for the way Jason
has assisted me with the purchase of my new rib. His advice on the type
of RIB i needed has been well received. Also the after sales support has
been second to none. I have had 2 minor problems which he has dealt with
within 24 hours. I am very pleased with the all round service and will
be back to purchase more ribs from you in the future. Once again thank
you. |
| Gareth |
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| April 2005 |
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| Postcard from Andy Linsell (Click to view) |
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| April 2005 |
I recently bought a RIB from JBT Marine.
JBT Marine had a large range of boats to choose from and they understood what I wanted the RIB for and how much money I had to spend.
I found Jonny, Jason and Louise very well informed and helpful; they obviously knew their market, as well as being extremely friendly.
I would recommend JBT Marine to anybody looking to purchase a RIB for this coming spring and summer. |
| Roger Baker, Watersfield, West Sussex |
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| March 2005 |
| "I would like to thank you for the service you gave in selling my 6.5 metre RIB. Once it was in your possession there was nothing more for me to do, you dealt with the valeting and small repairs required, I was impressed that you were able to sell it in February, I did not think you would have any interest until the spring! The next time I want to buy or sell a RIB there is only one place I will go." |
| Robert Eggelton, West Sussex |
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| March 2005 |
To whom it may concern:
I bought my boat through JBT Marine, but before buying it they arranged a sea trial which I found invaluable since its the only true test of a boat.
Having been to the boat show and done a lot of research I chose the Ballistic 6.5m. The package suited exactly what I was looking for; the build quality is top class with a huge amount of versatile stowage space. The boat rides well in all seas and with the chosen engine really gets up and goes. The electronics package is is very comprehensive, it even includes a CD player!
The entire experience dealing with JBT Marine has been a pleasure. They have been helpful, knowledgeable and above all, extremely efficient. |
| Alister Campbell |
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